{ "@context":"http://schema.org/", "@id": "https://www.vsg24.com/en/faq/product-selection#faq", "@type":"FAQPage", "mainEntity": [{"@type":"Question","name":"How can I find the right product for my needs?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Use our categories, filters and search function to narrow down products according to your requirements. If you need any assistance, our team will be happy to help you personally."}},{"@type":"Question","name":"How do I use the search field?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Our search field is located at the top right next to the product navigation. There, you can conveniently search for item numbers, colours or product names, for example \u201c24571\u201d, \u201cblack\u201d or \u201cELEMENT\u201d."}},{"@type":"Question","name":"Which filter options are available?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Within the categories, you can refine your selection using various filters. These include transmission type, screen size, protection rating, number of video inputs, features, IP protection class, viewing angle and availability."}},{"@type":"Question","name":"What is the stock availability like?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Almost all items are available for immediate dispatch. If a product is temporarily out of stock, this will be shown on the product page. In such cases, you can also request a notification as soon as the item is available again."}},{"@type":"Question","name":"Are all products new and in their original packaging?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, we only sell brand-new products in their original packaging. We do not sell display items or B-stock."}},{"@type":"Question","name":"Can I get advice if I am unsure which product to choose?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, of course. Especially with technical products, good advice is particularly important. Our team will be happy to help you find the right solution for your needs."}},{"@type":"Question","name":"Are spare parts available for your products?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, we can also offer spare parts for our products beyond the statutory warranty period."}}] }